Ordering Information
How do I order diabetic supplies?
You can order diabetic supplies from a variety of sources, including your healthcare provider, a pharmacy, a medical supply store, or online retailers.
Can I use insurance to pay for diabetic supplies?
Yes, many insurance plans cover the cost of diabetic supplies, but it’s important to check with your insurance provider to confirm coverage.
What do I do if I need to cancel or modify my order?
You should contact the supplier as soon as possible to cancel or modify your order. Depending on how far along the order is in the process, there may be limitations to what changes can be made.
Payment Information
What payment methods are accepted for diabetic supplies?
Payment methods can vary depending on the supplier, but many accept credit cards, PayPal, or other forms of electronic payment.
What should I do if I am having trouble paying for my diabetic supplies?
If you live in the states of Ohio, Pennsylvania, New York, West Virginia or Kentucky, you will be charged sales tax. By law, we are required to collect sales tax on any item purchased from any state that we have a physical location in.
Can I set up a payment plan for my diabetic supplies?
This can vary depending on the supplier, but some suppliers may offer payment plans or financing options.
Returns
What should I do if I am having trouble paying for my diabetic supplies?
If you are having trouble paying for your diabetic supplies, you should contact your insurance provider and/or the supplier directly to discuss payment options and potential assistance programs.
How do I know if my insurance covers diabetic supplies?
You can check your insurance plan’s coverage details or contact your insurance provider directly to confirm coverage.